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Turnkey AI for Small & Medium Businesses

Practical AI systems that do real work for your business.

Automate customer support, inbound lead qualification, invoice extraction, and daily operations. Pre-built, private, and connected directly to the tools your team already uses — with zero AI engineers required.

  • Start from a defined system

    Begin with a documented system and deployment scope instead of an open-ended consulting brief.

  • Works with your everyday tools

    Supported connectors are listed per system; additional integrations are scoped before implementation.

  • 100% private data ownership

    Your company files and customer data are strictly yours. Never used to train public AI models.

  • Zero AI engineers needed

    We handle setup, monitoring, and ongoing updates so your team can focus on running your business.

AI systems

Systems built for real work.

Each one is a complete business system for a specific function — versioned, documented, and deployable on infrastructure you control.

Sales & CRM
Planned

AI WhatsApp Sales Desk

Turn WhatsApp into a qualified sales pipeline — inbound leads handled, qualified and followed up without a rep watching the inbox.

  • WhatsApp lead handling
  • AI qualification
  • CRM pipeline
  • AI sales agents
  • +4
Built on DeskcommCRM v1.12.0
Professional Services
Production ready

Client Status Report Agent

Weekly client reports assembled from your own systems, approved in Slack, and delivered as PDF without anyone writing them.

  • Data aggregation
  • Report generation
  • Slack approval
  • Slack editing
  • +2
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Customer Support
Planned

AI Receptionist

Answer every inbound customer conversation, book the appointment, and escalate to a human only when it actually matters.

  • Conversation handling
  • Appointment booking
  • FAQ resolution
  • Caller qualification
  • +1
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IT & Service Management
Planned

AI IT Helpdesk

Give internal IT a service desk that triages, drafts and resolves — with approval gates on anything that touches production.

  • Ticket triage
  • Suggested responses
  • Knowledge retrieval
  • Tool execution
  • +3
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Operations
Planned

AI Back Office

One operational system across CRM, support, finance and internal workflows — instead of five tools and a spreadsheet holding them together.

  • CRM
  • Support desk
  • Finance workflows
  • Internal automation
  • +1
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Legal
Planned

AI Legal Practice OS

Run a legal practice on one system — intake through conflict checks, drafting, deadlines and billing, with the matter file as the spine.

  • Matter management
  • Client intake
  • Conflict checks
  • Document workflows
  • +3
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The Pragmatic AI Choice

Stop choosing between a $100k agency and a generic chatbot.

Most small and medium businesses get stuck between hiring expensive consultants who take 6 months, or giving employees generic chatbots that can't touch company data. Botlane gives you ready-to-run business systems.

Option 01$50k - $150k+

Custom AI Agencies

Bespoke consulting projects built from scratch.

  • 3 to 6 months before first deployment
  • High hourly retainers for every maintenance fix
  • Brittle custom glue code that breaks on API updates
  • Requires full-time in-house engineers to oversee
Outcome: High financial risk & lengthy delays
Option 02$20 - $50 / user / mo

Generic Chatbots

Public consumer AI chat windows and browser extensions.

  • Siloed from your CRM, email, and files
  • Employees waste hours copy-pasting back and forth
  • Hallucinates facts with zero auditable guardrails
  • Confidential customer data leaks into training sets
Outcome: Manual busywork with high privacy risk
The Pragmatic SMB Choice
Botlane SystemsPredictable ROI

Turnkey Business AI

Pre-built, tested systems connected to your everyday stack.

  • Defined scope: Start from a documented workflow
  • Supported connectors: Listed and verified per system
  • Visible data flow: Hosting and model boundaries are documented
  • Clear ownership: Operating responsibilities are agreed in writing
✔ Immediate time savings from Week 1Browse systems

Everyday Integrations

Plugs directly into the tools your team already uses.

You don't need to change how your team works or learn complex new software. Botlane connects directly into your existing communication, CRM, and accounting stack.

Native Two-Way

Google Workspace & Gmail

Email & Documents

Ingests customer emails, extracts PDF invoices, and syncs structured data directly to Google Sheets & Drive.

Zero code setupReady to connect
Interactive Bot

Slack & Microsoft Teams

Team Communication

Notifies team members instantly, routes urgent approvals, and lets staff run AI tasks via simple chat prompts.

Zero code setupReady to connect
Bi-directional Sync

HubSpot & Salesforce

CRM & Pipeline

Enriches inbound leads, drafts contextual follow-ups, and logs full meeting summaries with zero manual data entry.

Zero code setupReady to connect
Automated Reconciliation

QuickBooks & Xero

Accounting & Finance

Extracts line items, vendor names, and tax totals from receipts and vendor bills, flagging mismatches automatically.

Zero code setupReady to connect
Live Order Lookup

Shopify & Stripe

E-commerce & Payments

Answers customer delivery and order status questions in seconds, and assists with refund and chargeback workflows.

Zero code setupReady to connect
Policy-based triage

Zendesk & Intercom

Customer Support

Triages incoming support tickets, drafts verified answers based on your internal knowledge base, and escalates edge cases.

Zero code setupReady to connect

Using a custom database, ERP, or internal tool? We provide ready-made REST and webhook connectors.

Ask about custom connectors

How It Works

From bottleneck to automated in three steps.

You don't need a 6-month consulting engagement or an in-house AI team. Here is how growing businesses get running with Botlane.

STEP 01 OF 03Pre-Built Systems

Select your workflow

Choose a system whose current release-gate status and supported workflows match the bottleneck you want to address.

See a live walkthrough
Common Business Bottlenecks
  • Inbound leads waiting 24+ hours for a reply
  • Support team overwhelmed by repetitive questions
  • Manual data entry from invoices into QuickBooks
  • Employees asking the same SOP questions daily
Botlane System

Versioned business logic with explicit review and acceptance criteria

Ready-to-use & Verified
What You Receive
  • Tested system ready to configure
  • Tuned prompts and strict guardrails
  • Documented model limitations
  • Defined human-review boundaries
ReadinessGate Derived
PricingScoped in Writing
SetupOption Dependent

Flexible Deployment

Operated by Botlane, or deployed to your cloud.

Most small and medium businesses choose Botlane Managed for zero IT overhead. If you have an existing cloud account, we can deploy directly to your infrastructure.

Deployment Simulator

Dedicated Single-Tenant Isolated Pod

Operated under an engagement-specific service agreement

Scope agreed
MONITORINGHealth checks
SECURITYAutomated Patches
RESILIENCEPoint-in-Time Backups
SUPPORTAgreed channels
Target Audience

For business owners and operations leaders who want immediate results without managing servers.

01

Fully Managed (Recommended)

Botlane can host, monitor, update, and maintain eligible AI systems under an engagement-specific operating agreement.

For business owners and operations leaders who want immediate results without managing servers.

  • Dedicated, isolated cloud deployment
  • Health monitoring appropriate to the agreed service scope
  • Planned model updates and security patching
  • Human-in-the-loop escalation workflows
  • Direct support through the channels agreed for the engagement
02

Assisted Cloud Deployment

We configure and install the system directly inside your company's AWS, GCP, or Azure account, then hand over the keys.

For businesses with an existing cloud setup who want full ownership within their own infrastructure.

  • Complete installation into your cloud account
  • Custom connector setup for your CRM & database
  • Rigorous acceptance testing and validation
  • Documented administrative handover & training
  • Zero persistent external vendor credentials
03

Self-Hosted / In-VPC

Complete source packages and Docker containers for teams that want 100% control over deployment and data.

For technical teams and businesses with strict internal data policies.

  • Versioned Docker and OCI artifacts when the relevant release gates close
  • Complete deployment guides and configuration files
  • Full API & connector documentation
  • Documented telemetry and data-flow configuration
  • Regular version updates and upgrade notes

Start with the workflow that is costing your team time.

Compare the systems in productization, inspect their release gates, or describe the operational problem you want to solve.